Lindy AI Review 2025: Your First AI Employee
Lindy is not just a chatbot; it is a platform for building “AI Employees” that do real work. Unlike standard automations that break easily, Lindy uses autonomous agents to handle complex workflows like customer support, medical scribing, and executive assistance. With its new “Autopilot” feature, it can even use your computer to click and type for you.
Pricing: Free / $49 mo
Quick Verdict: Is Lindy Worth It in 2025?
If you want to automate tasks that require judgement and autonomy, Lindy is fantastic. It fills the gap between rigid automations (Zapier) and open-ended chatbots (ChatGPT). Its standout feature in 2025 is “Lindy 3.0,” which introduces Computer Use—allowing agents to control web browsers to perform tasks on sites that don’t have APIs. It also has a dedicated, HIPAA-compliant “Medical Scribe” product that is a favorite among private practices.
Pros
- No-Code Agent Builder: You build an employee by describing their job in plain English. “You are a recruiter. Check my email for resumes and add good ones to Notion.”
- Autopilot (Computer Use): Lindy can launch a cloud browser and click buttons, fill forms, and navigate websites just like a human would.
- Specialized Verticals: Unlike generic tools, Lindy offers pre-trained “Medical Scribes” ($99/mo) that listen to doctor-patient visits and write SOAP notes automatically.
- Voice Capabilities: Agents can handle inbound/outbound phone calls, making it a viable replacement for a front-desk receptionist.
Cons
- Pricing Jumps: The credit-based system can get expensive quickly if you have high-volume workflows (e.g., mass outreach).
- Execution Speed: “Computer Use” tasks are naturally slower than API-based automations because the AI has to visually “see” the screen.
- Vertical Confusion: The split between the “General Platform” and the “Medical Scribe” product can be confusing for new users.
Key Features & Real-World Workflows
1. The “AI Employee” Builder
Lindy doesn’t just run a script; it follows a “Persona.” You give it a role (e.g., “Customer Support Agent”), access to your tools (Gmail, Zendesk), and a goal. It figures out the steps in between autonomously.
- Strength: Handles edge cases better than rigid “If/Then” automations.
2. Medical Scribe (Special Feature)
For healthcare providers, Lindy listens to patient consultations (via app or desktop) and generates perfect, HIPAA-compliant charts in your EHR. It saves doctors 2 hours of admin work daily.
- Strength: A deeply verticalized solution that outperforms generic AI recorders.
3. Event-Triggered Actions
Lindy can “wake up” based on triggers like a new email, a calendar event, or a specific time of day. It can perform a daily briefing where it summarizes your overnight emails and Slack messages into a digest.
- Strength: Proactive assistance rather than reactive chatting.
How Lindy Scores on Our Rankings
| Criteria | Score | Why it scored this way |
|---|---|---|
| Ease of Use | 10.0 | The “Describe the job” onboarding is arguably the best in the industry for non-technical users. |
| Autonomy | 9.5 | With “Computer Use,” it can perform tasks that were previously impossible for AI. |
| Versatility | 9.0 | It can be a Recruiter, a Doctor’s Assistant, or a Sales Rep depending on how you configure it. |
| Pricing | 8.0 | The base price ($49/mo) is fair, but the Medical tier ($99/mo) helps subsidize the high-quality model costs. |
| Integrations | 9.0 | Connects to 6,000+ apps via its integration partners, ensuring it fits into any stack. |
Lindy Pricing in 2025
| Plan | Key Limits | Price |
|---|---|---|
| Starter | 400 Credits / Basic Agents | $0 (Free) |
| Pro | 2,000 Credits / Unlimited Agents | $49/mo |
| Medical | HIPAA Compliance / Unlimited Charting | $99/mo |
Alternatives to Lindy
- Relevance AI: Best for Multi-Agent Teams. If you need a squad of agents talking to each other, Relevance has stronger orchestration tools.
- Zapier Central: Best for Simple Logic. If you just need “Email -> Slack” without complex reasoning, Zapier is cheaper and faster.
- Freed AI: Best for Doctors. If you strictly want the medical scribe feature without the rest of the platform, Freed is a strong competitor.
Final Verdict: Should You Use Lindy?
If you are looking for an off-the-shelf AI employee that requires zero coding, Lindy is the market leader. Its “Computer Use” capability makes it uniquely future-proof. For doctors and private practices, the specialized Medical Scribe plan is a productivity miracle that pays for itself in one day.